Frequently Asked Questions
Everything you need to know about your Paul McCartney official merchandise and orders.
How long will it take for my order to ship?
Standard orders are typically processed within 3-5 business days. Shipping times vary by location, but domestic orders usually arrive within 7-10 business days after dispatch.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon delivery.
What is your return policy?
We accept returns on unworn and unwashed apparel within 30 days of purchase. Please note that limited edition items and digital media are final sale unless defective.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Are the vinyl records and box sets securely packaged?
Yes, we use specialized reinforced packaging for all vinyl and collectible box sets to ensure they arrive in pristine condition.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.